In the unlikely event that the delivery team are unsuccessful in delivery your item(s) into the room of your choice you will have the following options:
Important Delivery Informationĭelivery times quoted at the point of sale are to be used as an approximate guide only. Therefore they cannot be returned for any reason other than because they are not as described or are not of satisfactory quality. Any mattress that has been unsealed will be deemed as having been used. To minimise the risk of any such claim we ask that you return the good in appropriate packaging to prevent any possible damage during transitĭue to their intimate nature, all mattresses will be delivered sealed in clear plastic wrapping that will allow for inspection. You are the owner of the furniture once it has been delivered to you and you are liable for any loss or damages.įailure to take reasonable care may result in a claim against you. Should you wish to return the goods you have ordered it is your responsibility to take good care of the furniture.
Please be aware that Consumer Contract Regulations only apply to your order if the goods have not been custom made to your specification. Provided the item is unused, in its original packaging and hasn’t been made or especially ordered in for you then we will gladly exchange your purchase or provide you with a credit note to use in-store if you prefer – Please Note: You have 14 days from the delivery date of your purchase for this to apply. If you find that your purchase isn’t suitable then please speak to a member of our friendly team. If you’re furniture develops a fault within it’s warranty period please contact us as soon as possible, as we want to get the issue resolved as quickly and professionally as you do. To help take the stress out of ordering all of our furniture comes with at least a 12 month warranty (Please check product page for duration of warranty). We feel that it’s always helpful to know where you stand in the unlikely even of your purchase developing a fault within its warranty period.
0 kommentar(er)
